Deliveries

All deliveries are subject to stock availability and authorisation of your payment.

Orders will be shipped Monday to Friday only .There is no shipping available on Saturday,Sunday or  Bank Holidays.

We can deliver your order to the billing address of the card that was used to pay for the order, or you can specify an alternative address such as your workplace, university or a family address.

Delivery Charges

The shipping costs are as follows:

Republic of Ireland

Free Delivery in Republic  of Ireland when you spend over €50  otherwise a standard charge of €5 applies.

 Northern Ireland 

€5.00  This includes insurance and track & trace. Delivery is usually 2 to  3 working days.We use An Post for our deliveries.

UK

€6.50 per order. up to 5kg.  This includes Insurance and Track & Trace.Delivery can be  3 to 4 working days.

Mainland Europe

€10.00 for the up to 1 kg

€15.00 1.1kg to 2kg

The above  costs include track and trace and insurance and are usually delivered between 3 to 5 working days.

Exchanges & Refunds

What if I need to return something I purchased online in the  Republic of Ireland ?

We want you to be happy with your purchase. 

If you are not totally satisfied with your purchase,simply  fill in the returns form included with your delivery,return the unworn shoes,clearly marked "Returns", in the condition supplied within 14 working days.Customers must also return the dispatch note or receipt as proof of purchase.The original box and any other items which came in the box must also be returned.You will receive your refund ,credit  or exchange (if in stock) within 2 to 3 working days after we have received the goods. 

We recommend you use the An Post App for iphone and Android phones called Return Pal We have secured with An Post a great rate of   just €4.50  for parcel return up to 20Kg.

Here is how it works : just click the link below or follow instructions below the link.

 http://www.anpost.ie/AnPost/MainContent/Personal+Customers/Managing+Mail/Parcel+delivery+services/ReturnPal.htm.

ReturnPal

If you've any problems do give us a call 045 874721 and we'll explain how it works. 

Step by step process for Return Pal below:

 Download the app ReturnPal

Open the app

Register your details: Name ,address etc

Select collection if you want it collected or Post Office if you want to drop it off to the Post Office

Next Select the retailer : Select Fabucci Footwear

Confirm

You will be give a QR code on the next screen and when presenting the parcel at the Post Office show the  Qr code.As easy as that.

We will refund the product price but unfortunately we are unable to refund any postage costs incurred returning the product. Please ensure your name and addresses are clearly visible on the return form.We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.

For UK,Northern Ireland,Europe and rest of the world ?

What if I need to return something I purchased online  ?

We want you to be happy with your purchase.

If you are not totally satisfied with your purchase,simply  fill in the returns form included with your delivery,return the unworn shoes,clearly marked "Returns",in the condition supplied within 14 working days.Customers must also return the dispatch note or receipt as proof of purchase.The original box and any other items which came in the box must also be returned.You will receive your refund credit  or exchange (if in stock) within 2 to 3 working days after we have received the goods

We do not refund postage costs incurred in delivery or return postage costs.

When returning the parcel it is your responsibility  until it reaches us safely.We advise you when you send your  return parcel to get proof of delivery from your postal/courier service provider so that the parcel can be  traced.

Customers returning shoes outside the 14 day period will be given a store credit to the value of the return to use against another purchase in store or on our website.

The address for returns is:

Fabucci Footwear.10 The Moat Mall,Naas.Co.Kildare. W91 AN20 Ireland 

 

Feedback

We want to know what you think about our website - what you love, what you don’t like, what you would like to see more of and anything you would like to share with us.

All your  comments will help us improve ,so why not jot your thoughts down on an email to us.We look forward to hearing from you.


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