Delivery & Returns

Detailed below please find all the information you need on Delivery & Returns at Fabucci Footwear. If you have any questions, do get in touch (info@fabucci.ie / 045874721) and we will be happy to help with any queries! All deliveries are subject to stock availability and authorisation of your payment.

We use Fastway & AnPost services

Fastway 1/2 day  Delivery: please order before 2.00 pm. Any orders made post cut off will be dispatched the following day.  We do not have delivery service on Saturday ,Sunday or Bank Holiday Monday.

An Post Delivery: If  your order is placed after 2:00 pm, we will do our utmost to dispatch with An Post on the same day of your order with the exception of Saturday and Sunday where no service is available.

Delivery Charges

Delivery: We use Fastway & AnPost services.

Republic of Ireland: FREE Delivery in Republic of Ireland when you spend €50 and over otherwise a standard charge of €2.50 applies.

Northern Ireland: a standard charge of €5.00 with An Post; delivery can be 2 to 3 working days.

United Kingdom: a standard charge of €6.50 per order up to 10kg, delivery can be 3 to 4 working days.

Mainland Europe: a standard charge of €10.00 for the up to 1 kg and €15.00 1.1kg to 2kg, delivery can be 3 to 5 working days.

Returns / Exchanges / Refunds

The address for returns is: Fabucci Footwear, 10 The Moat Mall, Naas. Co.Kildare. W91AN20 Ireland

What if I need to return something I purchased online ?

We want you to be happy with your purchase. If you are not totally satisfied with your purchase, simply follow as below -

  • fill in the returns form included with your delivery
  • return the unworn shoes, clearly marked "Returns" in the condition supplied within 14 working days.
  • Please ensure to return the dispatch note or receipt as proof of purchase.
  • The original box and any other items which came in the box must also be returned.
  •  We do not offer  free returns but  we have secured a very good rate of €4.50  with An Post for all returns.   We have enclosed a  preprinted return label that you can affix to your return should you need to make one   and just drop off to your local Post Office.
  • Upon receipt of your return we will deduct this amount €4.50 from your original order amount.
  • Alternatively you can return instore free of charge.
  • You will receive your refund credit or exchange (if in stock) within 3 to 4 working days after we receive the returned goods less the return cost of €4.50.  
  • When returning the parcel it is your responsibility until it reaches us safely so we do advise using our preprinted  label. 
  • If you choose to  use an alternative service  to send a return parcel please do  get proof of delivery from your postal / courier service provider so that the parcel can be traced.

Customers returning shoes outside the 14-day period will be given a store credit to the value of the return to use against another purchase in store or online and the return charge of €4.50  if the preprinted label for the  return is used will be deducted from the original amount.

  • We are constantly reviewing our delivery and return options to select the most cost effective yet reliable service for our customers.

Menu

Settings

Create a free account to save loved items.

Sign in

Create a free account to use wishlists.

Sign in