What if I need to return something I purchased online in the Republic of Ireland ?
We want you to be happy with your purchase.
If you are not totally satisfied with your purchase,simply fill in the returns form included with your delivery,return the unworn shoes,clearly marked "Returns", in the condition supplied within 14 working days.Customers must also return the dispatch note or receipt as proof of purchase.The original box and any other items which came in the box must also be returned.You will receive your refund ,credit or exchange (if in stock) within 2 to 3 working days after we have received the goods.
We recommend you use the An Post App for iphone and Android phones called Return Pal. We have secured with An Post a great rate of just €4.50 for parcel return up to 20Kg.
Here is how it works just click the link below or follow the instructions below:
If you've any problems do give us a call 045 874721 and we'll explain how it works.
Step by step process for Return Pal below:
Download the app ReturnPal
Open the app
Register your details: Name ,address etc
Select collection if you want it collected or Post Office if you want to drop it off to the Post Office
Next Select the retailer : Select Fabucci Footwear
You will be give a QR code on the next screen and when presenting the parcel at the Post Office show the Qr code.As easy as that.
We will refund the product price but unfortunately we are unable to refund any postage costs incurred returning the product. Please ensure your name and addresses are clearly visible on the return form.We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.
For UK,Northern Ireland,Europe and rest of the world ?
What if I need to return something I purchased online ?
We want you to be happy with your purchase.
If you are not totally satisfied with your purchase,simply fill in the returns form included with your delivery,return the unworn shoes,clearly marked "Returns",in the condition supplied within 14 working days.Customers must also return the dispatch note or receipt as proof of purchase.The original box and any other items which came in the box must also be returned.You will receive your refund credit or exchange (if in stock) within 2 to 3 working days after we have received the goods
We do not refund postage costs incurred in delivery or return postage costs.
When returning the parcel it is your responsibility until it reaches us safely.We advise you when you send your return parcel to get proof of delivery from your postal/courier service provider so that the parcel can be traced.
Customers returning shoes outside the 14 day period will be given a store credit to the value of the return to use against another purchase in store or on our website.
The address for returns is:
Fabucci Footwear.10 The Moat Mall,Naas.Co.Kildare. W91 AN20 Ireland
Any personal information you provide to us will be used to assist us in providing you with marketing material, including information about special offers, instore events and promotions, as well as providing you with information regarding the areas that you have indicated are of interest to you. We will contact you by email, post or telephone using the contact details given to us.
Fabucci Footwear will not share your individual personal information with any third party. Your Personal Information is protected by the Data Protection Acts. You may have the right to request in writing a copy of the personal information held by us and to request us to correct any inaccurate information.
You have a right at any time to request us to stop sending you marketing information. Please write to Fabucci Footwear, 10 The Moat Mall, Naas. Co Kildare This privacy statement forms part of our Conditions of Use. Personal Information means the information provided by you on registration. We will also gather non-personal information on an aggregate basis to monitor the performance of this website and for other marketing activities.
Copyright Notice and Limited Reproduction Licence The information, content, graphics, text, sounds, images, buttons, trade marks, service marks, trade names and logos (the "Materials") contained on this website are protected by copyright, trade mark, database right and other intellectual property laws, under national laws and international treaties. You are granted a limited licence solely for your own personal, non-commercial use to refer to, bookmark or point to any page within this website, and to download the Materials contained on this website to a single personal computer, and to print a single hard copy of the Materials contained on this website for your own personal reference, provided however that all copyright, trade mark and other proprietary notices are left intact.
The grant of this limited licence is conditional on your agreement to, and compliance with, all of these terms and conditions of use.
Any other use of the Materials on this website, including any form of copying or reproduction (for any purposes other than those noted above) modification, distribution, re-publication, extraction, re-utilisation, incorporation or integration with other materials or works or re-delivery using framing technology, without the prior written permission of Fabucci Footwear is strictly prohibited and is in violation of the proprietary rights of Fabucci Footwear.
Disclaimers This website is available to all users "as is" without any representations or warranties of any kind, either express or implied. Fabucci Footwear makes no representations, warranties or undertakings about any of the Materials on this website (including, without limitation, their accuracy, their completeness or their merchantability, quality or fitness for any particular purpose) or any content of or information on any other website referred to or accessed by hypertext link or otherwise through this website or from which this website is referred to or accessed by hypertext link or otherwise ("third party site").
Fabucci Footwear does not endorse or approve the content of any third party site, nor will Fabucci Footwear have any liability in connection with any third party site. Fabucci Footwear reserve the right to change the content, presentation, performance, user facilities and availability of any part of this website at its sole discretion, including these terms and conditions of use, and you should check these terms and conditions use regularly for any changes.
Limitation of Liability To the fullest extent permitted by applicable law, neither Fabucci Footwear nor any of its partners, associates, consultants, employees, affiliates or other representatives will be liable for loss or damage arising out of or in connection with your use of, or your inability to use, the Materials and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if Fabucci Footwear has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable.
Merchandise Access to this website is not to be taken as meaning that Fabucci Footwear will enter into a contract with you. The prices and availability of the promotions goods and services advertised on this website are all subject to change and availability. The material displayed is provided by way of information only except in relation to the description of goods available to purchase online.
In the event of conflict between the information provided here and information provided instore the latter shall prevail in respect of any instore or online sales. Fabucci Footwear reserve the right to offer additional discounts on goods purchased instore which may not apply on line and vice versa. The information and materials contained in this website are provided without warranties of any kind, either express or implied and liability is excluded to the fullest extent permissible under Irish Law.