Detailed below please find all the information you need on Delivery & Returns at Fabucci Footwear. If you have any questions, do get in touch (firstname.lastname@example.org / 045874721) and we will be happy to help with any queries! All deliveries are subject to stock availability and authorisation of your payment.
We use Fastway & AnPost services
Fastway 1/2 day Delivery: please order before 2.00 pm. Any orders made post cut off will be dispatched the following day. We do not have a delivery service on Saturday, Sunday or Bank Holiday Monday.
An Post Delivery: If your order is placed after 2:00 pm, we will do our utmost to dispatch with An Post on the same day of your order with the exception of Saturday and Sunday where no service is available.
Delivery: We use Fastway & An Post services.
Republic of Ireland: FREE Delivery in Republic of Ireland when you spend €50 and over otherwise a standard charge of €2.50 applies.
Northern Ireland: a standard charge of €5.00 with An Post; delivery can be 2 to 3 working days.
United Kingdom: a standard charge of €6.50 per order up to 10kg, delivery can be 3 to 4 working days.
Mainland Europe: a standard charge of €15.00 for the up to 1 kg and €20.00 1.1kg to 2kg, delivery can be 3 to 5 working days.
Returns / Exchanges / Refunds
The address for returns is: Fabucci Footwear, 10 The Moat Mall, Naas. Co. Kildare. W91AN20 Ireland
What if I need to return something I purchased online ?
We want you to be happy with your purchase. If you are not totally satisfied with your purchase, simply follow as below -
- fill in the returns form included with your delivery
- return the unworn shoes, clearly marked "Returns" in the condition supplied within 14 working days.
- Please ensure to return the dispatch note or receipt as proof of purchase.
- The original box and any other items which came in the box must also be returned.
- We do not offer free returns but we have secured a very good rate of €5.95 with An Post for all returns. We have enclosed a preprinted return label that you can affix to your return should you need to make one and just drop off to your local Post Office.
- Upon receipt of your return we will deduct this amount €5.95 from your original order amount.
- Alternatively you can return instore free of charge.
- You will receive your refund credit or exchange (if in stock) within 3 to 4 working days after we receive the returned goods less the return cost of €5.95.
- When returning the parcel it is your responsibility until it reaches us safely so we do advise using our preprinted label.
- If you choose to use an alternative service to send a return parcel please do get proof of delivery from your postal / courier service provider so that the parcel can be traced.
Customers returning shoes outside the 14-day period will be given a store credit to the value of the return to use against another purchase in store or online and the return charge of €5.95 if the preprinted label for the return is used will be deducted from the original amount.
- We are constantly reviewing our delivery and return options to select the most cost effective yet reliable service for our customers.